FAQ
FAQ
We compiled a list of frequently asked questions.
Minigrow grow box Models
Congratulations (-:
Minigrow One Model 19 is the predecessor of the current Minigrow One.
As we have promised with the release of our first models back in 2017, Minigrow can be upgraded with new products and innovations.
There are no differences is technology or materials used. The new filter module (MG500) is a real upgrade compared with the existing filter system.
A Filter upgrade kit is available to upgrade the Model 19 with the new and better MG500 filter system.
Minigrow is a future-proof investment.
Sorry, both means the same. Minigrowbox is the same Minigrow One Model 19. The new 2021 update of Minigrowbox is Minigrow One Model 21.
Order and availability
In addition to the price of the Minigrow itself, other costs may apply during checkout:
- Shipping cost do apply dependent on the region/country of delivery.
- For some payment methods like Paypal, we ask a percentage of the payment costs. Paypal offers buyer protection.
In a discrete and solid packaging.
The Minigrow is delivered as a 100% plug-and-play device.
Take the Minigrow One out of the packaging, plug the power supply in and the box is operational within minutes.
Everything is included to start your grow, except for a pot, soil and a seed or clone.
All Minigrow grow devices come with 2 years guarantee, based on the EU consumer law.
Fortunately, Minigrow almost never fails. The box and all of its parts are built to run forever.
Of course, there is always a change that something breaks.
Minigrow is built modular, meaning that components that fail, can be replaced as a unit.
Support is done based on remotely identifying and solving the issue. With instructions and email or phone-contact, our support team helps solving the issue remotely.
This almost always leads to a satisfactory solution.
If remote support does not solve the issue, we ask to send the device to us, we repair and send it back.
Keep the packaging to make sure that you can send the box if needed.
Growing
Minigrow is designed to optimally grow one plant at a time
Technology
General
Minigrowbox is delivered in a robust and discrete packaging box. After unpackaging, it is immediately ready for use. Plug in the main power supply and you can start your grow.
For UK customers: the Minigrow adapter is equipped with a Euro wall-connector. A Euro/UK wall-connector adapter is required.
Minigrow grow devices are tested and have passed the strict CE household safety norms (IEC60335-1).